Superb service – delighted with the results and speed of response as ever. Thank you.
Professional Microsoft 365 Support for Small Businesses and Home Users
We provide reliable and professional Microsoft 365 support, Outlook support and remote IT support for businesses and home users. Using secure remote access technology, we can diagnose and resolve many Microsoft 365 issues quickly without the need for a site visit.
Whether you are dealing with Outlook email problems, account setup issues, password problems, syncing errors or general Microsoft 365 support requirements, we can usually fix the issue while you remain at your computer.
With over 20 years of experience in the IT industry, we help customers keep their systems secure, productive and running smoothly. Our aim is always to provide fast solutions, clear advice and dependable support.
Professional Microsoft 365 Support
Fast, secure remote help for Outlook, Microsoft 365 email, login issues and account setup.
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Professional Microsoft 365 Support
Microsoft 365 has become an essential part of daily business operations. Email, calendars, cloud storage, user accounts and shared applications all need to work properly for teams to stay productive.
We provide Microsoft 365 support for businesses, helping with account setup, Outlook issues, email delivery problems, authentication errors, licence management and day-to-day troubleshooting.
For small businesses in particular, remote support provides access to experienced assistance without the cost of maintaining a full in-house IT team. This makes Microsoft 365 support more practical, flexible and cost-effective.
Common Microsoft 365 Problems We Resolve
Remote Microsoft 365 support is one of the fastest ways to diagnose and resolve account and email issues. By securely connecting to your system, we can see what is happening and work directly on the problem.
This allows us to fix many common Microsoft 365 problems quickly and efficiently without the delays associated with arranging an on-site visit.
Typical issues we help with include:
Because support is provided remotely, many Microsoft 365 issues can be resolved quickly without disrupting your normal working day.
Microsoft 365 Help for Home Users
Microsoft 365 is not only used by businesses. Many home users rely on Outlook, OneDrive and Microsoft accounts for communication, storage and everyday computer use.
We also provide friendly Microsoft 365 support for home users, helping with email setup, account access, syncing problems and general troubleshooting.
Our aim is always to explain things clearly and resolve issues in a straightforward, easy-to-understand way.
Microsoft 365 Support
Professional Support for Outlook, Email and Microsoft 365 Accounts
Related IT Support Services
As well as Microsoft 365 support, we also provide broader remote IT support and computer support services for businesses and home users.
Related services include remote computer support, remote IT support in Essex, and general IT support services for everyday technical issues.
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Backed by over 25 years experience.
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Supporting Customers Across Essex and Beyond
Our Microsoft 365 support services can be delivered remotely, allowing us to help customers across Essex and throughout the wider UK.
We regularly support customers in areas including:
Because so many Microsoft 365 and Outlook problems can be resolved remotely, location is rarely a barrier to getting fast and effective support.
” We cannot recommend And IT Consulting highly enough. Incredible expertise and very fair prices. “
We take pride in the quality of service provided to our customers. See what others have to say, some have been with us for over 15 years and counting.
Remote Microsoft 365 Support vs Traditional On-Site Support
Remote support has transformed the way Microsoft 365 issues are resolved. The biggest benefits are speed, flexibility and lower overall cost. We can often connect and begin work within minutes.
While on-site support is still useful for physical hardware or network infrastructure problems, most Microsoft 365 issues are software and account related, which makes them ideal for remote support.
This includes Outlook troubleshooting, login errors, email delivery issues, account setup, configuration problems and user access issues. Because the technician can connect immediately, troubleshooting can begin straight away.
For many Microsoft 365 problems, remote support is simply the fastest and most practical option.
Microsoft 365 Support benefits
Fast response, flexibility and practical support. Remote Microsoft 365 assistance reduces delays because there is no need to travel or wait for an appointment.
It also makes it easier to resolve issues with Outlook, accounts, security and email while you remain at your desk. For many businesses this means less downtime and a faster return to normal working. Please see the frequently asked questions section below for more information.
Need Microsoft 365 Support?
If you are looking for Microsoft 365 support, Outlook help or assistance with email and account issues, we are here to help.
Remote support allows many Microsoft 365 problems to be diagnosed and resolved quickly, helping keep your systems working properly while avoiding unnecessary delays.
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Microsoft 365 Support – Frequently Asked Questions
Microsoft 365 support involves helping users and businesses with issues relating to Outlook, email accounts, user access, syncing, configuration, licences and general Microsoft 365 troubleshooting.
Many of these problems can be resolved remotely, allowing support to be delivered quickly and efficiently without the need for an on-site visit.
Yes, many Outlook issues can be resolved remotely. This includes sending and receiving problems, profile issues, account setup, connection errors and general Outlook troubleshooting.
Remote support allows the technician to connect securely, see the problem directly and work on a solution while you remain at your computer.
Yes, we can assist with Microsoft 365 email account setup, Outlook configuration and getting email working correctly across computers, laptops and mobile devices.
Yes, Microsoft 365 support is particularly useful for small businesses that rely on email and cloud services but do not have in-house IT staff.
Remote support provides access to practical and responsive help without the overhead of a full internal IT department.
Yes, professional remote support uses secure software and encrypted connections. You approve access before the session begins and can see what is happening throughout.
Yes, support is available for account access problems including password resets, authentication issues, login failures and Microsoft 365 user access errors.
We charge a fixed rate of £60 per hour for remote support, divided into 15 minute segments. For a full breakdown of services and rates, please visit our IT support pricing page.
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See what existing customers say about us
Business Customer
“Problem solved with usual efficiency, thank you”
Business Customer - May 2020
“Efficient installation of a new computer & transfer of data.”
Business Customer - May 2021
“So pleased with your work Andy. The remote side of things works so well, especially at the present time.”
Home Customer - July 2021
“Amazing Andy. I really don’t know what I would do if you were not there to help me out with all this IT stuff. Thank you again.”
Business Customer - December 2024
“Andy is very easy to talk to. Thank you.”
Business Customer - January 2023
“The computer is behaving itself and working very well indeed.”
Home Customer - April 2020
“Excellent service as always – thank you.”
Business customer - July 2020
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Home Customer - August 2023
“As usual, Andy is so good at solving computer problems.”
Business Customer - June 2023
“Thank you for a super speedy service as usual, problem solved.”
Business Customer - December 2019
“Thank you again Andy. Really do appreciate your help and always great to chat. Diane”
Business Customer - February 2025