Trusted IT Support Reviews from Home & Business Clients in Essex

Genuine Feedback from Local IT Support Clients

We provide reliable, friendly and expert IT support for home users and businesses across Essex, Southend, Colchester, Chelmsford, Witham, Maldon and surrounding areas. Below you’ll find real customer reviews from clients who have used our remote IT support, computer repair, troubleshooting and ongoing maintenance services. These testimonials highlight our fast response times, clear communication and long‑term customer relationships.

“Fabulous as ever, sorted my printer” 🙂

Mrs H - Chelmsford
Business Customer - March 2025

“Speedy service once again, thank you Andy!”

Janet - Writtle
Business Customer - March 2025

Thanks Andy – Fast & great service.”

Mr M - Warwickshire
Business Customer - February 2025

“Thank you again Andy. Really do appreciate your help and always great to chat. Diane”

Mrs W - Witham
Business Customer - February 2025

“Both patient and efficient. Much appreciated.”

Mrs T - Maldon
Home Customer - January 2025

“Thank you Andy for helping me out today – you were very reassuring and patient and I couldn’t have asked for more. You rock. Laura”

Laura - Harlow
Business Customer - January 2025

“Amazing Andy. I really don’t know what I would do if you were not there to help me out with all this IT stuff. Thank you again.”

Mr W - Hatfield Peverel
Business Customer - December 2024

Andy you are an absolute star. Thank you so much. Steve is chuffed to bits too! Claire xx”

Claire - Chelmsford, Essex
Business Customer - December 2024

Very thorough and I was completely confident during the process.”

Mr K - Danbury
Business Customer - November 2024

“Such a help…Andy always reassures me and gives guidance for me to work from, Many thanks.”

Mrs D - Knutsford
Home Customer - September 2024

“Andy did all the real work after his own extensive testing, and, after bulls*it from BT, escalated things to BT senior management. All now solved. Thanks Andy.”

Mr E - Maldon, Essex
Home Customer - August 2024

“Thank you so much for all your help.”

Mrs H - Essex
Business Customer - April 2024

“Thanks for working a miracle Andy!”

Mrs H - Great Leighs
Home Customer - March 2024

“Many thanks Andy for everything you have done today. Will have a play around and will be in touch.”

Mrs W - Hatfield Peverel
Business Customer - March 2024

“Complex problem – took a lot of work to resolve. Thanks for a lot of time and effort.”

Mr T - Kelvedon
Home Customer - December 2023

“Always grateful for Andy’s expert assistance.”

Mrs J - Tiptree
Home Customer - November 2023

“Issue was not happening on the day, problem resolved regardless, service was prompt and excellent as usual.”

Mrs H - Basildon
Business Customer - November 2023

“An awkward problem solved! Thank you.”

Mrs M - Swanley
Home Customer - November 2023

“Thanks Andy! Great to have this resolved.”

Mrs O - Chelmsford
Business Customer - October 2023

“Thank you as always. Will restart as you suggest. Speak tomorrow.”

Mr W - Maldon
Business Customer - September 2023

“This took sometime and I am very grateful.”

Mr M - Knutsford
Home Customer - August 2023

“As always, excellent service.”

Mr E - Colchester
Home Customer - July 2023

“As usual, Andy is so good at solving computer problems.”

Mr A - Maldon
Business Customer - June 2023

“Always pleased with support I receive. Thank you.”

Mrs W - Essex
Home Customer - May 2023

“Excellent Service as usual, got me out of the mire!”

Mrs B - Chelmsford
Business Customer - April 2023

“Thanks for rescuing my husbands computer, will have to limit his internet searches in future!”

Mrs W - Witham
Home Customer - February 2023

“Andy is very easy to talk to. Thank you.”

Mrs D - Thurrock
Business Customer - January 2023

“As ever, Andy sorted my problem quickly and efficiently.”

Mr B - Witham
Home Customer - January 2023

“Thank you again Andy for looking at the computer, giving it a health check and looking into the email problem I thought I had.”

Mr W - Witham
Business Customer - November 2022

“Well done Andy – a complex issue!”

Mr A - Wickham Bishops
Home Customer - October 2022

“Andy sorted the issue immediately for me and responded to my messages fast. Thank you.”

Mrs B - Basildon
Business Customer - June 2022

“Our problem has been resolved successfully, and we have been advised that we should upgrade our current Laptop model.”

Mr J - Burnham-on-Crouch
Home Customer - May 2022

“Once again, patience personified. Brilliant help.”

Mrs M - Manchester
Home Customer - March 2022

“Always so quick to respond to my request for support. Thank you.”

Mr W - Witham
Home Customer - March 2022

“Excellent Service, as it always has been.”

Mr W - Bradwell
Business Customer - September 2021

“As ever…efficient and very reassuring, Many thanks.”

Mr D - Macclesfield
Home Customer - August 2021

“Everything sorted! Thanks Andy, a very happy customer.”

Mrs H - Maldon
Home Customer - July 2021

“So pleased with your work Andy. The remote side of things works so well, especially at the present time.”

Mr D - Scotland
Home Customer - July 2021

“A real pleasure to be in touch with Andy again. He gives help in a very calm and unhurried manner, which is reassuring to someone who is not sure what to do.”

Mr D - Cheshire
Home Customer - June 2021

“Efficient installation of a new computer & transfer of data.”

Mr H - Chelmsford
Business Customer - May 2021

“Thanks for the time & expertise resolving the problems on my PC & printer.”

Mr H - Witham
Home customer - April 2021

“Great work as usual, Thanks Andy.”

Mr B - Ingatestone
Business customer - April 2021

“Andy is very patient with my lack of ability, and is very supportive. Excellent support, and problem resolved.”

Mrs T - Tiptree
Home customer - March 2021

“As always, excellent service! – thank you.”

Mr H - Hatfield Peverel
Home customer - February 2021

“Efficient service as always, thank you.”

Mrs B - Maldon
Business customer - February 2021

“Excellent service as always – thank you.”

Mrs P - Chelmsford
Business customer - July 2020

“Brilliant as ever and so patient. Many thanks”

Mrs D - Cheshire
Home customer - July 2020

“VERY GOOD SERVICE TODAY thank you. Prompt response and good at answering phone even on the weekend – 5 star.”

Mr P - Whitby
Business Customer - July 2020

“Very Good Service as usual”

Mr W - Maldon
Home Customer - June 2020

“Problem solved with usual efficiency, thank you”

Mrs B - Maldon
Business Customer - May 2020

“The computer is behaving itself and working very well indeed.”

Mr H - Writtle
Home Customer - April 2020

“Major upgrade from Windows 7 to Windows 10 requiring systematic resolution of conflicts. Thanks for you perseverance.”

Mr P - Danbury
Home Customer - February 2020

“As usual Andy was excellent in his workmanship.”

Mr A - Wickham Bishops
Home Customer - January 2020

“An easy transition to Windows 10 thanks to And IT Consulting.”

Mrs D - Chelmsford
Home Customer - January 2020

“Pretty Damn Good again Andy!”

Mr C - Kelvedon
Home Customer - January 2020

“Thank you for a super speedy service as usual, problem solved.”

Mrs J - Chelmsford
Business Customer - December 2019

“This was my first experience with Andy and he was great, fixed my problem but communicated throughout. Thanks Andy!”

Mrs R - Colchester
Business Customer - November 2019