As usual a careful attempt to investigate a problem – on this occasion linked to a TalkTalk issue.
Mr B - Wickham Bishops
Home Customer
Drawing on years of experience we assess the computer before recommending any upgrades or repairs. If the repair isn’t cost effective we will let you know, this does happen with older or poorly specified computers. Please see the frequently asked questions section below for more information about Computer Upgrades & Repairs.
Upgrading your computer
Upgrading is an excellent way to improve computer performance and increase lifespan. We assess the computer before recommending options and associated costs.
Solid State disk (SSD) upgrades are popular and offer incredible performance benefits, often doubling the life of a good computer. On average an SSD is 4-6 times faster than a mechanical disk drive. A relatively quick upgrade, it can easily be done within a working day – actual upgrade only takes around 1.5 hours. We like to bench test the computer for a few hours after to ensure 100% stability.
We only supply high grade Samsung Solid State Disks which carry minimum 5 year warranty.
SSD vs Mechanical Disk Performance Chart
- Samsung Evo SSD*
- WD 7200rpm Mechanical*
- Samsung Evo SSD*
- WD 7200rpm Mechanical*
*Performance comparison data above is taken from a 5 year old desktop computer with Intel i3 Processor before and after a Solid State Disk upgrade.
Repairing your computer
Repairs are required when performance is reduced or more serious symptoms occur such as failure to power on. After diagnostics the cause is determined and we will recommend the solution assuming it is cost effective. Most common hardware failure is the disk drive, these can be replaced quite easily.
As part of the inclusive service we carefully clean all computers which are being upgraded or repaired. The cleaning process primarily involves blowing out internal fans with compressed air. We also clean the outside casings, keyboards and screens to refresh the computer. All cleaning products are plant based, Eco-Friendly and not tested on animals.
Frequently Asked Questions about Upgrades & Repairs
Can any computer be upgraded?
What is the point in upgrading?
What parts get upgraded?
Will the computer be faster after an upgrade?
How much does upgrading cost?
Wouldn't it make more sense to buy a new computer?
Could I try upgrading the computer myself?
How do I know the computer needs repairing?
What happens when I have a problem that needs repairing?
How much will the repair cost?
Can any computer be upgraded?
Almost any computer can be upgraded. There are exceptions but these are extremely rare.
What is the point in upgrading?
Upgrading a well specified computer can literally double the lifespan if done correctly.
What parts get upgraded?
The most commonly upgraded part is the hard disk. These would normally be swapped out for a new Solid State Disk, also referred to as SSD. Solid State Disk upgrades will improve performance massively.
We can provide other upgrades such as memory (RAM), graphics cards, wireless and more.
Will the computer be faster after an upgrade?
It most certainly will. We only recommend upgrading if it has a significant impact on performance. In many cases the computer will be faster than new once upgrades are complete. SSD Upgrades offer incredible performance gains.
How much does upgrading cost?
This varies but on average a Solid State Disk upgrade costs between £150-200. Price includes the disk and transfer of data.
Wouldn't it make more sense to buy a new computer?
Sometimes yes, we will advise buying new in some cases. We only ever recommend upgrading if the existing computer is well specified and its usable life can be extended.
Could I try upgrading the computer myself?
We always welcome more work but it is great to know some people would like to have a go themselves. If you go DIY and get stuck at any point we will be happy to help.
How do I know the computer needs repairing?
This is normally quite obvious. A serious failure will often mean the computer doesn’t start properly. Less serious problems are usually diagnosed by the computer slowing down significantly.
What happens when I have a problem that needs repairing?
Just give us a call or use the contact form. We can either connect remotely or visit your premises to diagnose the fault. We will then recommend a repair and estimate the cost.
How much will the repair cost?
Repair costs vary, something simple could cost less than £40. More serious problems like disk failure would be around £150-200
Recent Blog Posts
How to Update Apps on iPhoneStep 1 – Open the App Store From the home screen on [read more…]
How to Update iOS on iPhoneStep 1 – Open settings on your iPhone From the home [read more…]
How to Send New Email from iPad – Tutorial
See what existing customers say about us
Excellent service and stress removed. Brilliant.
Mr G - Great Totham
Home Customer
“Excellent service as usual”
Mr S - Thurrock
Home Customer - May 2019
Couldn’t have managed this without the support, thank you 🙂
Mrs B - Chelmsford
Business Customer
“Thank you for your understanding and help with my IT problems”
Mrs D - Dunmow
Home Customer - May 2019
“Thank you very much for all your help – the computers are fine.”
Mrs R - Wickham Bishops
Home Customer
As always a pleasure to have you helping us out with computer when it says ‘NO’
Mrs B - Maldon
Business Customer
Excellent service very helpful and patient. Would highly recommend.
Mr M - London
Home Customer
Attentive, professional service. Thank you!
Mrs H - Maldon
Business Customer
The usual quick and completely satisfactory service.
Mrs T - Great Totham
Home Customer
A fab job as usual, thank you.
Mr HS - Maldon
Business Customer
An excellent service as always.
Mrs AJ - Braintree
Business Customer