The usual quick and completely satisfactory service.
Mrs T - Great Totham
Home Customer
Drawing on years of experience we assess the computer before recommending any upgrades or repairs. If the repair isn’t cost effective we will let you know, this does happen with older or poorly specified computers. Please see the frequently asked questions section below for more information about Computer Upgrades & Repairs.
Upgrading is an excellent way to improve computer performance and increase lifespan. We assess the computer before recommending options and associated costs.
Solid State disk (SSD) upgrades are popular and offer incredible performance benefits, often doubling the life of a good computer. On average an SSD is 4-6 times faster than a mechanical disk drive. A relatively quick upgrade, it can easily be done within a working day – actual upgrade only takes around 1.5 hours. We like to bench test the computer for a few hours after to ensure 100% stability.
We only supply high grade Samsung Solid State Disks which carry minimum 5 year warranty.
*Performance comparison data above is taken from a 5 year old desktop computer with Intel i3 Processor before and after a Solid State Disk upgrade.
Repairs are required when performance is reduced or more serious symptoms occur such as failure to power on. After diagnostics the cause is determined and we will recommend the solution assuming it is cost effective. Most common hardware failure is the disk drive, these can be replaced quite easily.
As part of the inclusive service we carefully clean all computers which are being upgraded or repaired. The cleaning process primarily involves blowing out internal fans with compressed air. We also clean the outside casings, keyboards and screens to refresh the computer. All cleaning products are plant based, Eco-Friendly and not tested on animals.
Almost any computer can be upgraded. There are exceptions but these are extremely rare.
Upgrading a well specified computer can literally double the lifespan if done correctly.
It most certainly will. We only recommend upgrading if it has a significant impact on performance. In many cases the computer will be faster than new once upgrades are complete. SSD Upgrades offer incredible performance gains.
Sometimes yes, we will advise buying new in some cases. We only ever recommend upgrading if the existing computer is well specified and its usable life can be extended.
We always welcome more work but it is great to know some people would like to have a go themselves. If you go DIY and get stuck at any point we will be happy to help.
This is normally quite obvious. A serious failure will often mean the computer doesn’t start properly. Less serious problems are usually diagnosed by the computer slowing down significantly.
Repair costs vary, something simple could cost less than £40. More serious problems like disk failure would be around £150-200
The usual quick and completely satisfactory service.
Mrs T - Great Totham
Home Customer
No fuss, no drama’s, just professional help.
Mr B - Ingatestone
Business Customer
“Thank you so much. You are wonderful, I really appreciate all the help you have given me.”
Mrs D - Chelmsford
Home Customer - May 2019
As always a pleasure to have you helping us out with computer when it says ‘NO’
Mrs B - Maldon
Business Customer
“An easy transition to Windows 10 thanks to And IT Consulting.”
Mrs D - Chelmsford
Home Customer - January 2020
“Excellent service as usual”
Mr S - Thurrock
Home Customer - May 2019
An excellent service as always.
Mrs AJ - Braintree
Business Customer
And IT calmly set up the new laptop – very happy with the result.
Mr BA - Witham
Home Customer
“Major upgrade from Windows 7 to Windows 10 requiring systematic resolution of conflicts. Thanks for you perseverance.”
Mr P - Danbury
Home Customer - February 2020
“The computer is behaving itself and working very well indeed.”
Mr H - Writtle
Home Customer - April 2020
Excellent service very helpful and patient. Would highly recommend.
Mr M - London
Home Customer
“Excellent service as ever – with thanks”
Mr P - Wickham Bishops
Home Customer - July 2019