Privacy Policy

Last updated: 15.09.2025

And IT Consulting (“we”, “our”, or “us”) is committed to protecting the privacy of our clients, website visitors, and anyone who interacts with our services. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website www.anditconsulting.co.uk or our services.

1. Information We Collect

We may collect the following types of personal information when you use our website or services:

Contact details such as your name, email address, phone number, and postal address.
Business details such as company name, job title, and IT requirements.
Technical information such as IP address, browser type, operating system, and how you use our website (via cookies and analytics).
Service information such as support requests, case notes, and communication records.

We only collect personal information where it is necessary to provide our services, respond to enquiries, or improve our website.

2. How We Use Your Information

We use your personal information to:

Provide IT support, website hosting, and consulting services.
Respond to enquiries and communicate with clients.
Manage customer accounts, billing, and contracts.
Improve our website and services using analytics and feedback.
Meet legal or regulatory obligations.

We do not sell or rent your personal data to third parties.

3. Sharing Your Information

We may share your information with trusted third parties only when necessary, for example:

Technology partners (such as Microsoft, domain registrars, or hosting providers) where required to deliver services.
Payment processors and accounting software for billing purposes.
Regulatory bodies or law enforcement if legally required.

All third parties are required to handle your data securely and in accordance with data protection laws.

4. Cookies and Analytics

Our website uses cookies and similar technologies to improve functionality and analyse website traffic. This may include services like Google Analytics. Cookies allow us to understand how visitors use our website and improve the experience.

You can control or disable cookies through your browser settings, although some website features may not function properly without them.

5. Data Storage and Security

We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access. This includes encryption, secure backups, and restricted access to sensitive information.

Personal data is stored on secure servers within the UK or European Economic Area (EEA). If data is transferred outside the UK/EEA, we ensure appropriate safeguards are in place.

6. Your Rights

Under UK data protection law (UK GDPR), you have the right to:

Access the personal data we hold about you.
Request correction of inaccurate or incomplete data.
Request deletion of your data where there is no legal reason for us to keep it.
Object to or restrict the processing of your data in certain circumstances.
Request a copy of your data in a portable format.

To exercise your rights, please contact us using the details below.

7. Data Retention

We keep personal data only for as long as necessary to provide services, comply with legal obligations, or resolve disputes. Where data is no longer required, it will be securely deleted.

8. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

And IT Consulting
Email: social@anditconsulting.co.uk
Phone: 01245 808898

If you are not satisfied with how we handle your personal data, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): www.ico.org.uk.